Terms of Service

Article 1 (Purpose)

1. These terms and conditions are intended to define the rights, obligations, and responsibilities of the parties in relation to the electronic commerce services provided through the internet site operated by Empapa, '3dpodmaker.com' (hereinafter referred to as 'site').
2. These terms and conditions also apply to electronic commerce using PC communication, wireless, etc., as long as they do not contradict the nature of the transactions.

Article 2 (Definitions)

The definitions of terms used in these terms and conditions are as follows:

1. 'Company' refers to Empapa, which operates a virtual business site using computers and other information communication facilities to provide goods or services, and also refers to the electronic commerce-related services provided through '3dpodmaker.com'.
2. 'Open Market' refers to a service provided by the 'Company' to allow transactions between users to occur on the 'site' and related auxiliary services.
3. 'User' refers to a member or non-member who accesses the 'site' and receives services provided by the 'Company' in accordance with the company's terms and conditions.
4. 'Member' refers to an individual who has registered by providing personal information to the 'Company' and continuously receives information related to service provision from the 'Company', and can continue to use the services provided by the 'Company'. 'Members' are divided into 'General Members' and 'Seller Members'.
5. 'Non-member' refers to an individual who uses the services provided by the 'Company' without registering as a member.
6. 'Seller Member' refers to an individual who agrees to these terms and conditions, enters into a service use contract with the 'Company', and is registered in accordance with the format provided by the 'Company' with the intention to sell services such as 3D Design.
7. 'General Member' refers to a user who conveys their intention to purchase goods in accordance with the format provided by the 'Company'.
8. 'Goods' refer to all services including goods and services sold by 'Seller Members' through the 'Open Market'.
9. Terms not defined in this clause are interpreted according to general transaction practices.

Article 3 (Supplementary Provisions)

Matters not defined in these terms and conditions follow the relevant laws or the individual terms and conditions, operating policies, and rules (hereinafter referred to as 'Detailed Guidelines') set by the 'Company'. In case of conflict between these terms and the Detailed Guidelines, the Detailed Guidelines shall prevail.

Article 4 (Display and Amendment of Terms and Conditions)

1. The 'Company' posts the contents of these terms, business name, representative's name, business location, phone number, email address, business registration number, etc., on the initial service screen of the 'site' so that 'Users' can easily access them. However, the contents of these terms can also be checked by 'Users' through a connected screen.
2. Before agreeing to these terms, the 'Company' provides 'Users' with the opportunity to understand key content such as withdrawal of subscription, delivery responsibility, and refund conditions through a separate connected screen or pop-up screen.
3. The 'Company' may amend these terms to the extent that it does not violate the laws related to consumer protection in electronic commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Commerce, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Consumer Protection Act.
4. If the 'Company' amends these terms, it will specify the application date and reasons for the amendment and post them along with the current terms on the initial screen of the online shopping mall from 7 days before the application date until the day before the application date. However, if the amendment is unfavorable to 'Users', a minimum grace period of 30 days is provided before the amendment.
5. If the 'Company' amends these terms, the amended terms apply only to contracts concluded after the application date, and contracts concluded before the application date follow the previous terms. However, if an already contracted 'User' communicates their intention to apply the amended terms and the 'Company' agrees, the amended terms apply.

Article 5 (Provision and Change of Services)

1. The 'Company' provides services 24 hours a day, 365 days a year, in principle. However, services may be temporarily suspended due to maintenance checks, replacement of communication equipment, or other special reasons.
2. The 'Company' may restrict or suspend all or part of the services in case of national emergencies, power outages, or other unavoidable reasons such as the suspension of telecommunications services by telecommunications service providers under the Telecommunications Business Act.
3. If the 'Company' suspends or restricts services, it will promptly notify 'Users' of the reason, duration, and expected recovery time.

Article 6 (Provided Services)

The services provided by the 'Company' are as follows:

1. Settlement services for service provision: 3D Design customization
2. Other services determined by the company

Article 7 (E-commerce Platform Services)

1. The 'Company' supports 'Seller Members' to sell goods on the 'site' through the 'Open Market'.
2. The 'Company' may post advertisements on domestic and international portal sites, price comparison sites, and partner sites to promote sales and may conduct discount events and other promotions in consultation with the parties.
3. The 'Company' posts product information registered by the seller according to predefined criteria and methods. In this case, the 'Company' may determine and adjust the position, size, and arrangement of the posted product information and may post other information as needed.

Article 8 (Membership Registration)

1. 'Users' apply for membership registration by filling out member information according to the form set by the 'Company' and expressing their intention to agree to these terms.
2. The 'Company' registers the 'Users' who apply for membership in accordance with the previous paragraph as members unless they fall under any of the following:
    a. The applicant has previously lost their membership according to these terms. However, if the 'Company' approves re-registration, this is an exception.
    b. The member information contains false information, omissions, or errors.
    c. Other cases where registration as a member significantly interferes with the operation of the 'Company'.
3. The time of membership registration is when the 'Company's approval notice reaches the 'Member'.
4. If a 'Member' does not use the 'Company's services for one year, their account may be converted to a dormant account, and service use may be restricted.
5. When converting to a dormant account, information such as ID, password, name, duplicate registration prevention value (DI), and mobile phone number necessary for account activation will be retained. However, if preservation is required by relevant laws, the 'Company' retains member information for the specified period.

Article 9 (Notices to Members)

1. Notices from the 'Company' to 'Members' can be sent to the email address provided during registration.
2. For notices to an unspecified number of 'Members', the 'Company' can notify them via the 'site's bulletin board or a connected screen for at least one week.
3. For notices to 'Seller Members', individual notices can be replaced by notifications through the seller's exclusive screen (hereinafter referred to as 'Exclusive Screen').

Article 10 (Membership Withdrawal and Disqualification)

1. 'Members' can request withdrawal at any time, and the 'Company' will process it immediately, except in cases where the member is engaging in an ongoing transaction, etc.
2. If a 'Member' falls under any of the following, the 'Company' may restrict or suspend membership:
    a. False registration or theft of others' information
    b. Payment failure for purchased goods or other liabilities related to the 'site' on the due date
    c. Threatening the electronic commerce order by interfering with others' use of the 'site' or stealing information
    d. Using the 'site' to engage in acts prohibited by laws and these terms or against public order and morals
3. If the same action is repeated more than twice after the 'Company' restricts or suspends membership, or if the reason is not corrected within 30 days, the 'Company' may disqualify the 'Member'.
4. If the 'Company' disqualifies a 'Member', membership registration is canceled. In this case, the 'Company' notifies the 'Member' of this, and the 'Member' is given the opportunity to explain before the membership registration is canceled.

Article 11 (Obligations of Members)

1. 'Members' are prohibited from the following acts:
    a. Registering false information during registration or changes
    b. Using others' information
    c. Changing information posted by the 'Company'
    d. Transmitting or posting information (such as computer programs) other than the information set by the 'Company'
    e. Infringing intellectual property rights such as copyrights of the 'Company' and others
    f. Damaging the reputation or disrupting the work of the 'Company' or other third parties
    g. Disclosing or posting obscene or violent messages, images, voices, or other information against public order and morals
2. 'Members' must comply with the relevant laws, these terms, guidelines announced by the 'Company', and other notices from the 'Company'.

Article 12 (Obligations of the Company)

1. The 'Company' does not engage in acts prohibited by laws and these terms or against public order and morals and endeavors to provide continuous and stable services.
2. The 'Company' must have a security system to protect the personal information of 'Users' (including credit information) so that 'Users' can safely use the internet services.
3. The 'Company' must take responsibility for compensating for damages caused by displaying or adding unjust or unreasonable advertising for its products or services, as stipulated in the Act on Fair Labeling and Advertising.
4. The 'Company' does not send commercial emails for profit purposes that 'Users' do not want.

Article 13 (Obligations of Users)

'Users' must not engage in the following acts:
1. Registering false information during application or changes
2. Using others' information
3. Changing information posted by the 'Company'
4. Transmitting or posting information (such as computer programs) other than the information set by the 'Company'
5. Infringing intellectual property rights such as copyrights of the 'Company' and others
6. Damaging the reputation or disrupting the work of the 'Company' or other third parties
7. Disclosing or posting obscene or violent messages, images, voices, or other information against public order and morals

Article 14 (Relationship between Linking Mall and Linked Mall)

1. When a parent mall and a child mall are linked through hyperlinks (e.g., text, picture, video), the former is called a linking mall (website) and the latter a linked mall (website).
2. If the linking mall specifies the responsibility for transactions with users of the goods provided independently by the linked mall on the initial screen of the linking mall or a pop-up screen at the time of connection, the linking mall does not take responsibility for the transactions.

Article 15 (Provision and Change of Services)

1. The 'Company' provides the following services to 'Users':
    a. Providing information on goods or services and concluding purchase contracts
    b. Delivery of goods or services for which purchase contracts have been concluded
    c. Other services determined by the 'Company'
2. If there is a change in the goods or services due to reasons such as product out of stock or changes in technical specifications, the 'Company' immediately notifies 'Users' of the reason and compensates for damages caused by this. However, if the 'Company' proves that there is no intent or negligence, it is not liable.

Article 16 (Service Interruption)

1. The 'Company' may temporarily suspend services due to maintenance checks, replacement of communication equipment, or other significant reasons.
2. The 'Company' is not liable for damages caused by the temporary suspension of services due to reasons specified in the previous paragraph. However, it compensates for damages if the 'Company' proves that there is no intent or negligence.

Article 17 (Service Use Contract)

1. 'Users' apply for service use by filling out member information according to the form set by the 'Company' and expressing their intention to agree to these terms.
2. The 'Company' approves the service use application if the applicant falls under the following:
    a. The applicant has previously lost their membership according to these terms. However, if the 'Company' approves re-registration, this is an exception.
    b. The member information contains false information, omissions, or errors.
    c. Other cases where registration as a member significantly interferes with the operation of the 'Company'.
3. The time of membership registration is when the 'Company's approval notice reaches the 'Member'.
4. If a 'Member' does not use the 'Company's services for one year, their account may be converted to a dormant account, and service use may be restricted.
5. When converting to a dormant account, information such as ID, password, name, duplicate registration prevention value (DI), and mobile phone number necessary for account activation will be retained. However, if preservation is required by relevant laws, the 'Company' retains member information for the specified period.

Article 18 (Compensation for Damages)

1. The 'Company' is not liable for damages caused to 'Users' unless there is intent or negligence by the 'Company'.
2. The 'Company' compensates for damages caused by the display or addition of unjust or unreasonable advertising for its products or services.

Article 19 (Dispute Resolution)

1. The 'Company' prioritizes handling complaints and opinions submitted by 'Users'. However, if prompt processing is difficult, the 'Company' immediately notifies 'Users' of the reason and processing schedule.
2. Disputes between the 'Company' and 'Users' can be resolved through an arbitration body established by the Electronic Commerce Mediation Committee or the Fair Trade Commission.

Article 20 (Jurisdiction and Governing Law)

1. The interpretation and application of these terms follow Korean laws.
2. Disputes arising between the 'Company' and 'Users' regarding the use of the 'site' are subject to the jurisdiction of the Seoul Central District Court.

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